Our Hearing Professionals
Dr. Li Qi
Senior Clinical Audiologist
Philosophy To use cutting-edge technology to maximize hearing impaired patients' communication abilities. Professional Background Dr. Qi has won a number of prestigious awards, including Innovation Technology Award from Vancouver Coastal Health, the Excellence in Applied Research Award from Speech-language Audiology Canada and research grants from the Canadian Academy of Audiology and Speech-Language and Audiology Canada (formerly CASLPA). Dr. Qi has authored numerous authoritative articles in professional publications and is a frequent speaker at national and international audiological events. Education Dr. Li Qi obtained his Master’s degree from the University of British Columbia and his Ph.D. in BioMedical Engineering from McGill University. He has been practicing in both public and private hearing health settings for more than 16 years. Dr. Qi also provides training for UBC medical students, ENT residents and audiology students. Fluent in English and Mandarin, Dr. Qi specializes in the following areas: hearing aid fitting, tinnitus treatment and management, and auditory processing assessment. Certifications Certified Audiologist by Speech-Audiology Canada Certified Audiologist and Hearing Instrument Practitioner by College of Speech and Hearing Professionals of BC Advanced Competency Certification on Vestibular Assessment and Management by College of Speech and Hearing Professionals of BC Certified Vestibular Assessment and Management by American Institute of Balance Tinnitus Retraining Therapy (TRT) course certified by Jastreboff Hearing Disorders Foundation Media Interviews of Dr. Qi On Global TV www.youtube.com/watch?v=tiyUa-JheyY Canada Diabetes Association www.youtube.com/watch?v=6NAeuNPY1Mc Mandarin TV www.youtube.com/watch?v=Niro0uFtasw Vancouver Coastal Health vchnews.ca/news/2015/07/02/listen-new-study-earns-ear-award/#.VzecO_krKUk
Clinic Manager, Industrial Audiometric Technician
Philosophy Maria Santos-Greaves, the Clinic Manager for Surrey Hearing Care said, “I am very passionate about my calling in hearing”. Maria Santos-Greaves has nurtured Surrey Hearing Care Inc. since 2009 with a mission: to improve the lives of people with hearing loss through better hearing is both at the consumer and industrial levels. More people, young and old of various races can now hear and listen better through the quality of service Maria and her staff provides. The slogan of her company “Helping You Hear the World” says it all. Professional Background Through the years Maria has made sure that the company mobile hearing clinic van goes and provides free hearing tests to mainstream, visible minorities and First Nations wherever the need arises. For her tireless efforts to help and give back to the community, she was voted across Canada as one of the Top 25 Immigrants in 2015. Maria Santos-Greaves was a 2015 and 2016 finalist in the Surrey Women in Business Award Entrepreneur category. She is also a Rotary Foundation Paul Harris Fellow Awardee. Education With a Bachelor of Science degree in Pharmacy from Centro Escolar University, Philippines, Maria Santos-Greaves pursued further training in Hearing Instrumentation at MacEwan University in Edmonton, Alberta Canada, and from the International Hearing Society. Multilingual: English, Tagalog, Cebuano, and conversational Spanish, Maria Santos-Greaves is a Speaker and Resource Person in various Industry Seminars, Conventions and Symposiums.
Normand Carriere, IAT
Business Development Manager/ IAT- Industrial Audiometric Technician
Philosophy For Normand Carriere, one of man's most important sense (next to what many believe would be the sight) is hearing. Norm is passionate about helping people with hearing loss. Norm said, “Wearing hearing aids still carries a rather undesired stigma to most even though the computerized microchip technology has made a quantum leap in size and, has gone from analogue to digital and now blue tooth. I find it personally gratifying to see how one can wear a hearing aid without the other party knowing.” Area of Service Norm Carriere might be your first contact in booking and undergoing a hearing screening test. Bilingual in French and English, Norm does the hearing tests with the utmost attentive care. A graduate of the British Columbia Institute of Technology as an Industrial Audiometric Technician, Norm is also an NTCB Certified Biofeedback Practitioner. Norm was in the Neuro-Otology and Audiometric Field in relation to ear, vestibular and balance disorders. You can’t tell. Youthful-looking Norm is the father of two University graduate daughters. In his spare time, Norm loves a round of golf, keeps fit with swimming, and striking that badminton shuttlecock down to the floor on the other side of the net.
Susan Thacker graduated from Western Washington University in 1985 with a Masters degree in Speech Language Pathology and Audiology. She began her career as an audiologist at hospital clinics in New Brunswick and Alberta. In 1989, she returned to British Columbia and has worked in practice clinics in New Westminster and Burnaby.
She currently works with both children and adults and is committed to providing every patient with an accurate diagnosis and appropriate amplification to help them hear as well as possible.
Away from work, Susan enjoys spending time with her three sons, walking her dogs, reading, playing the piano, and travelling.
Come and have Susan checked your hearing at Surrey Hearing Care’s clinic inside Viva Care Medical Clinic.