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Guildford 604-496-3338
Fleetwood 778-565-4327
Delta 604-593-5284 

Surrey Central 778-394-4327 

We have staff who speak the following languages - English, French, Tagalog, Punjabi, Hindi, Mandarin, Cantonese & Vietnamese.

Helping You Hear The World

Our Hearing Professionals

Maria Santos-Greaves

Maria Santos-Greaves
Clinic Manager, Industrial Audiometric Technician, Communication Health Assistant

[email protected]

The Founder of Surrey Hearing Care has this to say about her profession: “I am very passionate about my calling in hearing."

Since 2009, Maria has nurtured Surrey Hearing Care Inc. with this mission: To improve the lives of people with hearing loss through better hearing—both at the consumer and industrial levels. More people, young and old, of various races, can now hear and listen better through the quality of service Maria and her staff provides. The slogan of her company “Helping You Hear the World” says it all.

Maria has experienced hearing loss since her 20s. Because of this, she has made it her life’s purpose to help the hard of hearing—especially the elderly. She said, “I understand the severity of hearing impairment and how vital hearing is to be able to communicate with my loved ones and enjoy life to the fullest. At Surrey Hearing Care, everyone is welcome. Just come in and we will care for you like family.”

Her professional journey began back in her home country, the Philippines. Immediately after finishing university, she was hired by the Manila Hearing Aid—the country’s pioneer and leader in hearing care solutions. There, she fell in love with the practice and spent eight years enriching her knowledge about the industry. Through it all, her personal experience helped Maria understand patients better: “Every day, it would fascinate me how important hearing is and how even day-to-day activities can impact it. In my case, hearing loss was a side effect of my medication.” 

Now a trailblazer in her own right, Maria has made sure that her company is accessible to everyone. Through the Surrey Hearing Care mobile hearing clinic van, communities across the lower mainland—including visible minorities, homeless shelters, and First Nations reservations—are able to receive free hearing tests. Because of her tireless efforts to help and give back to the community, Maria was voted across Canada as one of the Top 25 Immigrants in 2015. She was also a finalist in the Surrey Women in Business Award Entrepreneur category both in 2015 and 2016. Maria was also recognized by the Rotary Foundation and was named a Paul Harris Fellow Awardee for her charitable contributions.

Though an alumna of the Pharmacy program at Centro Escolar University in the Philippines, Maria Santos-Greaves has dedicated her life to audiology. She pursued further training in Hearing Instrumentation at MacEwan University in Edmonton, Alberta, and from the International Hearing Society. Maria also continues to learn through peers in the industry while being of service to those in need. A member of the Canadian Medical Mission Society, she has donated hearing aids to the non-profit organization and has extended her services to marginalized communities in the Philippines. For donations and more information on CMMS’ medical missions, message them on Facebook: https://www.facebook.com/cmmsbc.

Normand Carriere, IAT

Normand Carriere, IAT
Business Development Manager/ IAT- Industrial Audiometric Technician

[email protected]

For Normand Carriere, one of man's most important senses—next to what many believe would be the sight—is hearing. Norm is passionate about helping people with hearing loss. Norm said, “Wearing hearing aids still carries a rather undesired stigma to most, even though the computerized microchip technology has made a quantum leap in size, and has gone from analogue to digital and now blue tooth. I find it personally gratifying to see how one can wear a hearing aid without the other party knowing.”

Norm Carriere might be your first contact in booking and undergoing a hearing screening test. Bilingual in French and English, Norm does the hearing tests with the utmost attentive care. A graduate of the British Columbia Institute of Technology as an Industrial Audiometric Technician, Norm is also an NTCB Certified Biofeedback Practitioner. Norm was in the Neuro-Otology and Audiometric Field in relation to ear, vestibular and balance disorders. You can’t tell. Youthful-looking Norm is the father of two University graduate daughters. In his spare time, Norm loves a round of golf, keeps fit with swimming, and striking that badminton shuttlecock down to the floor on the other side of the net.

Verna Pypacz

Verna Pypacz
Audiologist

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Verna Pypacz is a Registered Audiologist and Registered Hearing Instrument Practitioner who is currently Surrey Hearing Care’s Senior Audiologist and works at our Guildford location. She is a graduate of UBC - School of Audiology with over 40 years of experience in the practice of Audiology. She has personally owned 5 hearing clinics in the lower mainland throughout the years. Verna specializes in the most difficult hearing testing procedures, complicated hearing aid fittings with a variety of types of hearing aids, and there is a not a client she cannot help! 

Sabreena Grewal-Sunner

Sabreena Grewal-Sunner
Registered Hearing Instrument Practitioner

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Sabreena Grewal-Sunner is a Registered Hearing Instrument Practitioner. She started working in the industry in 2008 and became fully registered in 2011. However, her hearing journey began many years prior when she suffered from adolescent hearing loss. She loves to share her experiences with hearing aids and give feedback about products and challenges. She knows all the excuses as she has made most of them herself!

Over the last 9 years, she has worked across the lower mainland. Her focus has been Professional Practice and working with local ENT’s to support their audiological diagnostics. She has been working closely with new graduates to be a mentor and to train them throughout their programs and licensing requirements. She is also certified in ear wax removal and will be performing that procedure in clinic.

When she isn’t in the clinic, she is on a plane to find a new place to explore. Her focus has been on achieving her goal of going to all 50 states in America (16 down) and to watch a game at all 30 Major League Baseball fields (18 to go)! She has traveled to Portugal, Spain, Thailand, Indonesia and India. Locally, she and her husband like to visit wineries and breweries, or find a nice spot by the water to go for a walk. 

Ling Ling Yin

Ling Ling Yin
Registered Hearing Instrument Practitioner

[email protected]

Ling Ling Yin is among our registered Hearing Instrument Practitioners at Surrey Hearing Care. Born in Heilongjiang, China, she worked in the IT industry for 8 years before coming to Canada. Upon her arrival, she started to pursue her dream of helping elderly people in need at The Salvation Army for 8 years. Later on, she joined the Douglas College Hearing Instrument Practitioner program and practiced under ENT doctors, audiologists, and registered hearing instrument practitioners before becoming certified herself.

Outside of work, she actively participates in sports. Ling has a passion for tennis and hosts group events within the Chinese community. For 3 years, she also hosted the Burnaby Tennis Group event. Apart from tennis, she also plays badminton and winter skiing. At home, she is a loving mother to her two children: a high school freshman and a university architecture freshman.

Sebastian Santos-Greaves

Sebastian Santos-Greaves
Registered Hearing Instrument Practitioner

[email protected]

After completing his education in the Hearing Instrument Practitioner program at Douglas College, Sebastian Santos-Greaves immediately went on to get his certification. A goal-oriented Surrey native, he is believed to be the youngest certified specialist across Canada.

Growing up, Seb witnessed the day-to-day challenges faced by those with hearing loss through his mother. At 17, he started developing a keen interest in audiology and his care for patients grew deeper as he saw his mother—a veteran business owner in the industry—attend to hearing-impaired elderly and treat them like family.

A fitness enthusiast, Seb would spend his time off working out. But when he wants to unwind and do laidback activities, golf is his sport of choice. He also loves cars and dreams of owning a Cadillac CTS-V in the near future.